Frequently Asked Questions

What utilities are included in my lease?
Water, sewer, trash removal and recycling are included in the lease.  The residents are responsible for electric, cable and internet.
 
What kind of pets do you allow and what fees are involved?
We allow up to two dogs and/or cats with no weight restrictions; however, there are breed restrictions with regards to allowing dogs at the Nissen Building Apartments. There is a one-time non-refundable Pet Fee of $250.00.
 
What are the income and credit qualifications?
Total household income must be at least three and one half (3.5) times the amount of the apartment’s rental rate. Proof of income is required. (I.e. pay stubs) No unpaid rental related debt, no rental judgments or bankruptcies within the last twelve (12) months. Must pass third party credit screening.
 
Is my security deposit totally refundable?
If the apartment is left in a good clean move-in condition, the deposit will be refunded as long as lease terms were met.
 
How long is the term of the lease? Do you accept leases for short term leases?
We offer a 3-18 month leases. Yes, as long as it is a 3 month minimum.

 
Am I required to have renters insurance?
Management’s property insurance does not cover any Resident furniture, clothing or other personal property.  Residents are hereby advised to procure renter’s insurance to protect their personal property.
 
Do you offer furnished or corporate apartments?
Yes, we offer furnished and corporate apartments and all furniture and housewares are provided by CORT rental furniture.
 
If I need something repaired in my apartment, how do I get it fixed?
We offer 24-Hour emergency maintenance services available by our on-call cell phone.  If it is not an emergency, residents can submit an on-line maintenance request and it will be addressed within the same day or the next day.
 
When is my rent payment due? How can I pay my rent?
Rent is due on the 1st of the month. You can pay rent online via our resident portal.
 
What day am I liable for a late charge?
All rent must be paid by the 5th of the month, on the 6th a late charge will be added.
 
Do you have parking?
Yes, there are two public parking garages within walking distance.  They range between $45.00 and $60.00 per month.
 
Does the property offer a fitness center?
We do offer a 24 hour fitness center.
 
Does the property have a swimming pool?
We have a phenomenal rooftop pool with terrace, cabana, and wet bar.